| Crisis grant calculations – 2025 guidance |
C applied for support with food, travel, and energy debts, explaining that a recent relationship breakdown had made budgeting difficult. |
August 2025 |
Upheld |
| Resident within the local authority area |
C applied for funds to dissemble furniture, disconnect their cooker and pack boxes ready for them relocating to London. |
August 2025 |
Not upheld |
| Low income assessment - 2025 guidance |
C applied for money to pay for living costs. |
August 2025 |
Upheld |
| Resident within the local authority area |
C applied for money for food. |
August 2025 |
Not upheld |
| Insufficient enquiries made |
C applied for a community care grant as their cooker had stopped working. |
July 2025 |
Upheld |
| Insufficient enquiries made |
C applied for a community care grant to set up their new tenancy. |
July 2025 |
Upheld |
| Insufficient enquiries made |
C applied for a community care grant to set up their tenancy in supported accommodation following a period of homelessness. |
July 2025 |
Upheld |
| Exceptional pressure qualifying criterion |
C applied for a community care grant to set up their tenancy following a period of homelessness to allow them to have a shared care arrangement with their children. |
June 2025 |
Upheld |
| Evidence gathering |
C applied for a crisis grant after having to pay £300.00 in excess costs for repairs to two mobility vehicles. |
June 2025 |
Upheld |
| Incorrect interpretation of available information |
C applied for money for food and utilities after struggling to budget their income due to energy costs and an expected furniture removal cost. |
June 2025 |
Upheld |