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Case summaries

Subject Month / Year Outcome
Change of circumstances within 28 days C asked the SPSO to review the council’s decision to refuse their application for a community care grant. March 2024 Upheld
Meeting the need C requested an independent review of the council's decision on their crisis grant application. March 2024 Upheld
Dignity and respect C applied for a community care grant for clothing, bedding, a waterproof mattress protector, and pillows. February 2024 Not upheld
Dignity and respect C requested an independent review of the Council's decision on their community care grant. February 2024 Upheld
Incorrect interpretation of available information C requested an independent review of the Council's decision on their crisis grant application. January 2024 Upheld
Incorrect interpretation of available information C requested an independent review of the Council's decision on their crisis grant application. January 2024 Upheld
Exceptional pressure qualifying criterion C asked for an independent review of the council’s decision to refuse their application for a community care grant. December 2023 Not upheld
Low income C requested an independent review of the council's decision about their crisis grant application. December 2023 Upheld
Reasonable adjustments C asked for an independent review of the council’s decision about their application for a crisis grant. December 2023 Not upheld
Exceptional pressure qualifying criterion C asked for an independent review of the council’s decision. December 2023 Upheld