Case summaries

Subject Month / Year Outcome
Decision making with limited information C asked the SPSO to review the council’s decision to refuse their application for a crisis grant. February 2022 Not upheld
Decision making with limited information C asked for an independent review of the council’s decision. February 2022 Upheld
Self-Isolation Support Grant C asked for an independent review of the council’s decision. January 2022 Not upheld
Self-Isolation Support Grant C applied for a Self-Isolation Support Grant via the Scottish Welfare Fund administered by their local council. January 2022 Not upheld
Self-Isolation Support Grant C asked for a review of the council's decision to refuse their application for a Self-Isolation Support Grant. January 2022 Upheld
Self-Isolation Support Grant C applied for a Self-Isolation Support Grant via the Scottish Welfare Fund administered by their local council. January 2022 Not upheld
Self-Isolation Support Grant C asked for an independent review of the council’s decision. January 2022 Upheld
Incorrect interpretation of available information C requested an independent review of the council's decision about their crisis grant application. December 2021 Upheld
Incorrect interpretation of available information C requested an independent review of the council's decision about their crisis grant application. December 2021 Upheld
Ongoing feature of expenditure C requested an independent review of the council's decision on their crisis grant application. November 2021 Upheld