| Exceptional pressure qualifying criterion |
C asked for an independent review of the council’s decision. |
December 2023 |
Upheld |
| Meeting the need |
C requested an independent review of the council's decision about their crisis grant application. |
December 2023 |
Upheld |
| Low income |
C, a Money Advice Officer, applied for a community care grant on behalf of A. |
November 2023 |
Upheld |
| Repairs to private property |
C asked for an independent review of the council's decision on their application for a community care grant. |
November 2023 |
Upheld |
| Meeting the need |
C asked for an independent review of the Council's decision on their community care grant. |
October 2023 |
Upheld |
| Exceptional circumstances for crisis grants |
C asked for an independent review of the Council's decision on their crisis grant. |
October 2023 |
Upheld |
| Dignity and respect |
C asked for an independent review of the Council's decision on their crisis grant. |
October 2023 |
Not upheld |
| Incorrect interpretation of available information |
C asked the SPSO to review a crisis grant application. |
September 2023 |
Not upheld |
| Incorrect reason to decline |
C asked the SPSO to review the council’s calculation of their crisis grant award |
September 2023 |
Not upheld |
| Insufficient enquiries made |
C asked the SPSO to review the council's decision on their crisis grant application. |
September 2023 |
Upheld |