Case summaries

Subject Month / Year Outcome
Dignity and respect C asked for an independent review of the Council's decision on their crisis grant. October 2023 Not upheld
Meeting the need C asked for an independent review of the Council's decision on their community care grant. October 2023 Upheld
Exceptional circumstances for crisis grants C asked for an independent review of the Council's decision on their crisis grant. October 2023 Upheld
Insufficient enquiries made C asked the SPSO to review the council's decision on their crisis grant application. September 2023 Upheld
Incorrect interpretation of available information C asked the SPSO to review a crisis grant application. September 2023 Not upheld
Incorrect reason to decline C asked the SPSO to review the council’s calculation of their crisis grant award September 2023 Not upheld
Insufficient enquiries made C requested an independent review of the council's decision on their community care grant application. August 2023 Upheld
Low income C asked the SPSO to review the council’s decision to refuse their application for a community care grant. August 2023 Upheld
Dignity and respect C asked the SPSO for an independent review of the council's decision of their application for a community care grant. July 2023 Upheld
Failure to make reasonable adjustments C, a welfare rights officer for the applicant (A), asked the SPSO to review the council's decision not to award a community care grant for replacement flooring, and an orthopaedic mattress. July 2023 Upheld