| Incorrect interpretation of available information |
C asked the SPSO to review a crisis grant application. |
September 2023 |
Not upheld |
| Incorrect reason to decline |
C asked the SPSO to review the council’s calculation of their crisis grant award |
September 2023 |
Not upheld |
| Insufficient enquiries made |
C asked the SPSO to review the council's decision on their crisis grant application. |
September 2023 |
Upheld |
| Low income |
C asked the SPSO to review the council’s decision to refuse their application for a community care grant. |
August 2023 |
Upheld |
| Insufficient enquiries made |
C requested an independent review of the council's decision on their community care grant application. |
August 2023 |
Upheld |
| Dignity and respect |
C asked the SPSO for an independent review of the council's decision of their application for a community care grant. |
July 2023 |
Upheld |
| Reasonable adjustments |
C, a welfare rights officer for the applicant (A), asked the SPSO to review the council's decision not to award a community care grant for replacement flooring, and an orthopaedic mattress. |
July 2023 |
Upheld |
| Common medical conditions with respect to priority |
C asked for an independent review of the council's decision about their community care grant. |
June 2023 |
Upheld |
| Common medical conditions with respect to priority |
C asked for an independent review of the council’s decision. |
June 2023 |
Not upheld |
| When applicants incur detriment sourcing items themselves |
C, a representative for the applicant (A), asked for an independent review of the council's decision on their application for a community care grant |
May 2023 |
Upheld |