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Case summaries

Subject Month / Year Outcome
Low income C asked the SPSO to review the council’s decision to refuse their application for a community care grant. August 2023 Upheld
Reasonable adjustments C, a welfare rights officer for the applicant (A), asked the SPSO to review the council's decision not to award a community care grant for replacement flooring, and an orthopaedic mattress. July 2023 Upheld
Dignity and respect C asked the SPSO for an independent review of the council's decision of their application for a community care grant. July 2023 Upheld
Common medical conditions with respect to priority C asked for an independent review of the council's decision about their community care grant. June 2023 Upheld
Common medical conditions with respect to priority C asked for an independent review of the council’s decision. June 2023 Not upheld
Meeting the need C asked for an independent review of the council’s decision. May 2023 Upheld
When applicants incur detriment sourcing items themselves C, a representative for the applicant (A), asked for an independent review of the council's decision on their application for a community care grant May 2023 Upheld
Clothing C requested an independent review of the council's decision on their community care grant application. April 2023 Upheld
Insufficient enquiries made C’s representative asked for an independent review of the council’s decision. April 2023 Upheld
Insufficient enquiries made C applied for a crisis grant as they said they had no funds for their immediate living costs. March 2023 Upheld