| Priority assessments not taking into account circumstances |
C applied for household items after moving to a new property due to deteriorating health conditions. |
August 2026 |
Upheld |
| High most compelling priority rating |
C applied for a Community Care Grant to help establish a new tenancy after fleeing domestic abuse. The council awarded the items they assessed met their current priority rating (High Most Compelling). |
August 2026 |
Upheld |
| Meeting the need |
C applied for household goods, including a cooker and bedding, after moving into an unfurnished council tenancy following a period of homelessness. |
August 2026 |
Upheld |
| Crisis grant calculations |
C applied for a Crisis Grant after an automatic payment was deducted from their benefit, leaving them without enough money to meet day-to-day living costs. |
August 2026 |
Not upheld |
| Resident within the local authority area |
C applied for assistance with living costs after running out of money. |
July 2026 |
Not upheld |
| Need arising outside of the UK |
C applied for assistance to travel abroad due to a family emergency. |
July 2026 |
Not upheld |
| Change of circumstances within 28 days |
C applied for assistance with food and essential living costs after using their available funds to contribute towards a relative's funeral expenses. |
July 2026 |
Upheld |
| Exceptional circumstances for crisis grants |
C applied for a Crisis Grant to cover food, gas and electricity costs after their Discretionary Housing Payment (DHP) was reduced without notice. |
July 2026 |
Upheld |
| Not in financial crisis |
C applied for a Crisis Grant to help with living costs as they had stopped receiving Statutory Sick Pay. |
June 2026 |
Not upheld |
| Replacing worn or broken items |
C applied for a Community Care Grant to replace worn and broken items in their home. |
June 2026 |
Upheld |