Your feedback is important to us!

We are gathering information on how best to survey our users about our service. Please take a moment to share your thoughts: Feedback survey

Case summaries

Subject Month / Year Outcome
Crisis grant calculations C requested we review the council's decision on their crisis grant application. June 2024 Upheld
Exceptional circumstances for crisis grants C requested we review the council's decision on their crisis grant application. June 2024 Upheld
Crisis grant calculations C requested SPSO review the council's decision on their crisis grant application June 2024 Not upheld
When two crisis grant applications should have been treated as one C, a welfare rights officer for the applicant (A), asked for an independent review of the council’s decision on their crisis grant application. May 2024 Upheld
When two crisis grant applications should have been treated as one C requested an independent review of the council's decision on their crisis grant application. May 2024 Upheld
High most compelling priority rating C, a family member of the applicant (A), asked for an independent review of the council’s decision on their community care grant application. April 2024 Upheld
High most compelling priority rating C asked for an independent review of the council's decision on their community care grant application. April 2024 Upheld
High most compelling priority rating C, a welfare rights officer for the applicant (A), asked us to review the council’s decision to refuse A’s request for a washing machine made as part of their community care grant application. April 2024 Not upheld
High most compelling priority rating C asked for an independent review of the council’s decision on their community care Grant application. April 2024 Upheld
High most compelling priority rating C asked us to review the council’s decision on their application for a community care grant. April 2024 Upheld