Case summaries

Subject Month / Year Outcome
Meeting the need C applied for a washing machine, clothing, and study items including a desk, chair, and lamp. December 2025 Not upheld
Low income C applied for assistance with living costs after a recent relationship breakdown. December 2025 Upheld
Calculation of award C applied for assistance with living costs after using their income to replace a mobile phone. December 2025 Not upheld
Resident within the local authority area C applied for money for food as they had a gap in their income due to starting a new job. December 2025 Upheld
Consideration of children’s rights C applied for a community care grant for laminate flooring in a bedroom. December 2025 Upheld
Clothing C applied for a community care grant after a relationship breakdown forced them into homeless accommodation. December 2025 Upheld
Resident within the local authority area C requested an independent review of the council's decision on their crisis grant application. December 2025 Upheld
Calculation of award C applied for help with food and utilities after repaying debts and being unable to access their bank account. November 2025 Upheld
Entitlement to SWF for people from abroad C applied for money for food and utilities due to an issue with their Universal Credit. November 2025 Upheld
Exceptional circumstances for crisis grants C applied for assistance with food and utilities after an income payment was sent to a closed bank account meaning they could not access it. November 2025 Upheld