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Case summaries

Subject Month / Year Outcome
Insufficient enquiries made C applied for a community care grant as their cooker had stopped working. July 2025 Upheld
Insufficient enquiries made C applied for a community care grant to set up their new tenancy. July 2025 Upheld
Insufficient enquiries made C applied for a community care grant to set up their tenancy in supported accommodation following a period of homelessness. July 2025 Upheld
Exceptional pressure qualifying criterion C applied for a community care grant to set up their tenancy following a period of homelessness to allow them to have a shared care arrangement with their children. June 2025 Upheld
Evidence gathering C applied for a crisis grant after having to pay £300.00 in excess costs for repairs to two mobility vehicles. June 2025 Upheld
Incorrect interpretation of available information C applied for money for food and utilities after struggling to budget their income due to energy costs and an expected furniture removal cost. June 2025 Upheld
Incorrect interpretation of available information C applied for a washing machine and single bed with mattress for her son. June 2025 Upheld
Low income C, a representative, applied for a community care grant for several household items for A. May 2025 Upheld
Exceptional pressure qualifying criterion C applied for a community care grant for replacement flooring for the hall and kitchen, and replacement winter coats. May 2025 Upheld
Exceptional pressure qualifying criterion C applied for a community care grant for a double bedding set and duvet. May 2025 Upheld