| Incorrect interpretation of available information |
C applied for money for food and utilities after struggling to budget their income due to energy costs and an expected furniture removal cost. |
June 2025 |
Upheld |
| Exceptional pressure qualifying criterion |
C applied for a community care grant for a double bedding set and duvet. |
May 2025 |
Upheld |
| Calculation of award |
C applied for a crisis grant for food after receiving a reduced benefit payment and spending their income. |
May 2025 |
Upheld |
| Priority assessments not taking into account circumstances |
C applied for a community care grant for kitchen lino, a single bed base, single mattress, wardrobe, an electric oven, a double quilt, pillows, bedding and clothing. |
May 2025 |
Upheld |
| Low income |
C, a representative, applied for a community care grant for several household items for A. |
May 2025 |
Upheld |
| Exceptional pressure qualifying criterion |
C applied for a community care grant for replacement flooring for the hall and kitchen, and replacement winter coats. |
May 2025 |
Upheld |
| Evidence gathering |
C applied for a crisis grant for food and utilities. |
April 2025 |
Upheld |
| Evidence gathering |
C applied for a crisis grant for food and utilities after their bank withdrew their account leaving insufficient time to redirect their benefit payment. |
April 2025 |
Upheld |
| On balance |
C applied for a crisis grant for food and utilities after £1350.00 was taken from their account for a catalogue debt. |
April 2025 |
Not upheld |
| Evidence gathering |
C applied for a crisis grant for money for food, utilities and other living expenses because they had spent money on a washing machine. |
April 2025 |
Not upheld |