| Priority assessments not taking into account circumstances |
C applied for a community care grant to set up a new tenancy. |
March 2025 |
Upheld |
| Priority assessments not taking into account circumstances |
C applied for a community care grant to improve the condition of their home after a period of neglect. |
March 2025 |
Upheld |
| Exceptional pressure qualifying criterion |
C applied for a community care grant to set up their new tenancy. |
March 2025 |
Upheld |
| Exceptional pressure qualifying criterion |
C applied for a community care grant to set up their tenancy following a period of homelessness as a refugee. |
March 2025 |
Upheld |
| Reconsideration (council request) |
C applied for a community care grant for several household items as they were broken or worn. |
February 2025 |
Upheld |
| Reconsideration (council request) |
C applied for a crisis grant after losing their bank card, which was then used fraudulently. |
February 2025 |
Not upheld |
| Reconsideration (applicant request) |
C applied for a community care grant for several household items as they were moving into their first tenancy. |
February 2025 |
Upheld |
| Reconsideration (applicant request) |
C applied for a crisis grant after losing their money when the property they were staying in was damaged during a storm. |
February 2025 |
Not upheld |
| Insufficient enquiries made |
C applied for a community care grant to replace household item affected by mould and a burst pipe in their property. |
January 2025 |
Upheld |
| Definition of an emergency |
C applied for a crisis grant after struggling to budget their income. |
January 2025 |
Upheld |