| Evidence gathering |
C applied for a crisis grant for money for food, utilities and other living expenses because they had spent money on a washing machine. |
April 2025 |
Not upheld |
| Evidence gathering |
C applied for a crisis grant for money to buy food after using their benefits to repay debt. |
April 2025 |
Not upheld |
| Evidence gathering |
C applied for a crisis grant for food and utilities. |
April 2025 |
Upheld |
| Evidence gathering |
C applied for a crisis grant for food and utilities after their bank withdrew their account leaving insufficient time to redirect their benefit payment. |
April 2025 |
Upheld |
| When applicants incur detriment sourcing items themselves |
C applied for a community care grant to replace items in their property after their child vandalised their home. |
March 2025 |
Upheld |
| Priority assessments not taking into account circumstances |
C applied for a community care grant to set up a new tenancy. |
March 2025 |
Upheld |
| Priority assessments not taking into account circumstances |
C applied for a community care grant to improve the condition of their home after a period of neglect. |
March 2025 |
Upheld |
| Exceptional pressure qualifying criterion |
C applied for a community care grant to set up their new tenancy. |
March 2025 |
Upheld |
| Exceptional pressure qualifying criterion |
C applied for a community care grant to set up their tenancy following a period of homelessness as a refugee. |
March 2025 |
Upheld |
| Reconsideration (council request) |
C applied for a community care grant for several household items as they were broken or worn. |
February 2025 |
Upheld |