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Case summaries

Subject Month / Year Outcome
Evidence gathering C applied for a crisis grant for food and utilities. April 2025 Upheld
Evidence gathering C applied for a crisis grant for food and utilities after their bank withdrew their account leaving insufficient time to redirect their benefit payment. April 2025 Upheld
On balance C applied for a crisis grant for food and utilities after £1350.00 was taken from their account for a catalogue debt. April 2025 Not upheld
Evidence gathering C applied for a crisis grant for money for food, utilities and other living expenses because they had spent money on a washing machine. April 2025 Not upheld
Priority assessments not taking into account circumstances C applied for a community care grant to improve the condition of their home after a period of neglect. March 2025 Upheld
Exceptional pressure qualifying criterion C applied for a community care grant to set up their new tenancy. March 2025 Upheld
Exceptional pressure qualifying criterion C applied for a community care grant to set up their tenancy following a period of homelessness as a refugee. March 2025 Upheld
When applicants incur detriment sourcing items themselves C applied for a community care grant to replace items in their property after their child vandalised their home. March 2025 Upheld
Priority assessments not taking into account circumstances C applied for a community care grant to set up a new tenancy. March 2025 Upheld
Reconsideration (council request) C applied for a crisis grant after losing their bank card, which was then used fraudulently. February 2025 Not upheld