Office closure
We will be closed on Monday 5 May for the public holiday. You can still request a review via our online form but we will not respond until we reopen.
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Case summaries
| Subject | Month / Year | Outcome | |
|---|---|---|---|
| Medical exclusion | Mr C had applied for a Community Care Grant to pay for the installation for a level access shower | October 2016 | Not upheld |