| Priority assessments not taking into account circumstances |
C applied to us for an independent review of a community care grant application. |
August 2021 |
Upheld |
| Self-Isolation Support Grant |
C applied for a self-isolation support grant via the Scottish Welfare Fund administered by their local council. |
July 2021 |
Upheld |
| Self-Isolation Support Grant |
C asked for an independent review of the council's decision. |
July 2021 |
Upheld |
| Meeting the need |
C, a charity worker, had applied on A’s behalf to the council for a crisis grant in order to obtain food, gas and electricity for A’s family while they were waiting on their Universal Credit (UC) coming into payment. |
June 2021 |
Upheld |
| Meeting the need |
C had applied for living expenses as their partner had left them. |
June 2021 |
Upheld |
| Exceptional pressure qualifying criterion |
C asked for an independent review of the council's decision. |
May 2021 |
Upheld |
| Exceptional pressure qualifying criterion |
C applied for a community care grant for a number of household items. |
May 2021 |
Upheld |
| Decision making with limited information |
C asked for an independent review of the council’s decision. |
April 2021 |
Upheld |
| Decision making with limited information |
C requested an independent review of the council's decision on their crisis grant application. |
April 2021 |
Upheld |
| Exceptional circumstances for crisis grants |
C requested an independent review of the council's decision about their crisis grant application. |
March 2021 |
Not upheld |