| Ongoing feature of expenditure |
C, a support worker, asked SPSO to review the council's decision about their client's (A) community care grant application. |
August 2020 |
Upheld |
| Definition of an emergency |
C asked for an independent review of the council’s decision. |
July 2020 |
Upheld |
| Definition of an emergency |
C asked for an independent review of the council’s decision. |
July 2020 |
Upheld |
| Exceptional circumstances for crisis grants |
C asked for an independent review of the council’s decision. |
June 2020 |
Not upheld |
| Exceptional circumstances for crisis grants |
C requested an independent review of the council's decision on their crisis grant application. |
June 2020 |
Upheld |
| Administration of applications |
Mr C asked for an independent review of the council’s decision about his community care grant. |
May 2020 |
Not upheld |
| Administration of applications |
Mr C asked for an independent review of the council’s decision. |
May 2020 |
Upheld |
| Meeting the need |
Ms C, a social worker, requested an independent review on behalf of her client (Mr A). |
April 2020 |
Upheld |
| Meeting the need |
Ms C asked for an independent review of the council’s decision. |
April 2020 |
Upheld |
| Where we have asked the council to reconsider the application |
Mr C applied for a crisis grant as he had received earnings which impacted on the amount of Universal Credit (UC) he received. |
March 2020 |
Upheld |