| Decision making with limited information |
Mr C applied for a crisis grant for food and living expenses. |
October 2019 |
Upheld |
| Homelessness qualifying criterion |
Ms C, a money advisor, applied for a community care grant on behalf of her client (Mr A). |
September 2019 |
Upheld |
| Homelessness qualifying criterion |
Ms C, a housing support officer, applied for a community care grant on behalf of Mr A. |
September 2019 |
Upheld |
| Proportionate evidence gathering |
Mr C applied for a crisis grant as he had no money for food and utilities. |
August 2019 |
Not upheld |
| Proportionate evidence gathering |
Ms C applied for a crisis grant for living expenses. |
August 2019 |
Not upheld |
| Inconsistencies/ Reason to doubt |
Miss C applied for a crisis grant for food and living expenses. |
July 2019 |
Upheld |
| Inconsistencies/ Reason to doubt |
Ms C, an EEA national, applied for a crisis grant for living expenses. |
July 2019 |
Not upheld |
| Exceptional pressure qualifying criterion |
Ms C applied for a community care grant for household items. |
June 2019 |
Not upheld |
| Homelessness qualifying criterion |
Mr C applied for a community care grant after securing a tenancy following periods of imprisonment and homelessness. |
June 2019 |
Upheld |
| Exceptional circumstances for crisis grants |
Ms C applied for a crisis grant for food and living expenses |
May 2019 |
Not upheld |