| Meeting the need |
Mr C applied for a crisis grant for food, living expenses and travel |
October 2018 |
Upheld |
| Change of circumstances within 28 days |
Mr C requested an independent review of the council's decision on his crisis grant application |
October 2018 |
Upheld |
| Exceptional pressure qualifying criterion |
Ms C applied for a community care grant for a replacement bed and sofa, carpets for her living room, window blinds, clothing and redecorating costs |
October 2018 |
Upheld |
| Inconsistencies/ Reason to doubt |
Ms C applied for a crisis grant having lost her purse while shopping |
October 2018 |
Upheld |
| Lost money |
Mr C applied for a crisis grant. He advised that he had lost his wallet containing £200.00 |
October 2018 |
Upheld |
| Priority curtains |
Mr C, who works for a housing charity, requested an independent review on behalf of his client (Mr A) |
October 2018 |
Upheld |
| Definition of an emergency |
Mr C applied for a crisis grant. He had received a benefit payment but had used the majority of this payment giving money to his mother and buying clothes. |
September 2018 |
Upheld |
| Definition of an emergency |
Mr C asked the SPSO to review the council's decision to refuse him a crisis grant |
September 2018 |
Upheld |
| Change of circumstances within 28 days |
Mr C applied for a crisis grant as he had no funds for gas or electricity after repaying money to an illegal money lender towards debts he owed |
September 2018 |
Upheld |
| Low income |
Ms C applied for a crisis grant after both she and her partner lost their jobs unexpectedly |
September 2018 |
Upheld |