Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break. 

You can still request a review via our online form but this will not be processed until we reopen on Tuesday.

Case summaries

Subject Month / Year Outcome
Resident within the local authority area Mr C applied for a crisis grant for living costs February 2019 Upheld
When applicants incur detriment sourcing items themselves Ms C applied had obtained a larger tenancy due to overcrowding issues February 2019 Upheld
Exceptional circumstances for crisis grants Miss C applied for a crisis grant for living expenses after spending her Universal Credit (UC) payment repaying money she had borrowed from a friend January 2019 Upheld
First tier/ new application Mr C, a welfare rights officer, applied for a crisis grant for food and living expenses on behalf of Mr A November 2018 Upheld
Resident within the local authority area Mrs C applied for a crisis grant as her landlord had sold her property which meant she had to secure another tenancy November 2018 Upheld
Low income Mr C applied for a crisis grant as he had repaid gambling debts November 2018 Not upheld
Definition of an emergency Ms C applied for a crisis grant November 2018 Upheld
Lost money Ms C, a single parent with a young dependent, applied for a crisis grant having lost her purse while shopping November 2018 Upheld
Exceptional pressure qualifying criterion Mr C applied for a community care grant after moving home November 2018 Not upheld
When applicants incur detriment sourcing items themselves Mr C requested applied for a community care grant for a number of items after securing his own tenancy following a period of homeless October 2018 Not upheld