Festive opening hours
We will close for the public holidays on Tuesday 24 December 2024 at 2.30pm, and remain closed for the public holidays between Christmas and New Year.
However, we will open on 27, 30, and 31 December 2024 between 10am – 12pm and 2pm – 4pm. During these times, we will prioritise reviews of crisis grant applications. If you wish to request a review of a community care grant application, you can do so online. Alternatively, you can call us on 3 January 2025, and we will assist you over the phone.
Our normal service will resume on 3 January 2025 at 10am.
Case summaries
| Subject | Month / Year | Outcome | |
|---|---|---|---|
| Exceptional pressure qualifying criterion | Mr C had applied for a Community Care Grant for a fridge | January 2017 | Not upheld |
| Medical exclusion | Mr C had applied for a Community Care Grant to pay for the installation for a level access shower | October 2016 | Not upheld |