| Exceptional circumstances for crisis grants |
Miss C applied for a crisis grant for living expenses after spending her Universal Credit (UC) payment repaying money she had borrowed from a friend |
January 2019 |
Upheld |
| Lost money |
Ms C, a single parent with a young dependent, applied for a crisis grant having lost her purse while shopping |
November 2018 |
Upheld |
| Exceptional pressure qualifying criterion |
Mr C applied for a community care grant after moving home |
November 2018 |
Not upheld |
| First tier/ new application |
Mr C, a welfare rights officer, applied for a crisis grant for food and living expenses on behalf of Mr A |
November 2018 |
Upheld |
| Resident within the local authority area |
Mrs C applied for a crisis grant as her landlord had sold her property which meant she had to secure another tenancy |
November 2018 |
Upheld |
| Low income |
Mr C applied for a crisis grant as he had repaid gambling debts |
November 2018 |
Not upheld |
| Definition of an emergency |
Ms C applied for a crisis grant |
November 2018 |
Upheld |
| Priority curtains |
Mr C, who works for a housing charity, requested an independent review on behalf of his client (Mr A) |
October 2018 |
Upheld |
| Priority hall carpets |
Ms C made an application for a community care grant for a number of household items |
October 2018 |
Upheld |
| Inconsistencies/ Reason to doubt |
Ms C applied for a crisis grant in order to obtain food, gas and living expenses |
October 2018 |
Not upheld |