Case summaries

Subject Month / Year Outcome
High most compelling priority rating C applied for carpets for the living room and bedroom, and for a bed, mattress and duvet after these items were disposed of by the council during treatment for an infestation. April 2026 Upheld
High most compelling priority rating C applied for a community care grant to set up a new tenancy following the breakdown of a family relationship. April 2026 Not upheld
Low income assessment - 2025 guidance C applied for money for household items after securing a tenancy. April 2026 Not upheld
Exceptional pressure qualifying criterion C applied for several items for their tenancy after moving through a mutual exchange to be closer to their partner. April 2026 Not upheld
Consideration of children’s rights C, a welfare rights officer, applied for money for food and living costs on behalf of their client (A) who had an issue with their benefits. April 2026 Upheld
Consideration of children’s rights C applied for a community care grant for flooring for their home. March 2026 Upheld
Dignity and respect C applied for a community care grant for removal costs after moving to a tenancy better suited to their mobility needs and their child’s autism. March 2026 Upheld
High most compelling priority rating C, who works for a support organisation, requested an independent review on behalf of their client (A). March 2026 Upheld
Meeting the need C applied for a community care grant to replace their broken integrated fridge freezer. March 2026 Upheld
Evidence gathering C applied for a community care grant on behalf of their parents, who had multiple significant health conditions including mobility difficulties, incontinence, partial sight, epilepsy and a brain tumour. March 2026 Upheld