| Decision making with limited information |
C asked for an independent review of the council's decision. |
July 2022 |
Upheld |
| Self-Isolation Support Grant |
C asked the SPSO to review the council's decision to refuse their application for a Self-Isolation Support Grant. |
July 2022 |
Upheld |
| Failure to take into account health conditions |
C, a representative for A, asked for a review of the council's decision on their application for a community care grant. |
June 2022 |
Upheld |
| Failure to take into account health conditions |
C asked for an independent review of the council's decision. |
June 2022 |
Upheld |
| Exceptional pressure qualifying criterion |
C applied to their local council for a community care grant as they had secured a tenancy after fleeing domestic abuse and needed a number of household items. |
May 2022 |
Upheld |
| Exceptional pressure qualifying criterion |
C asked for an independent review of the council's decision on their application for a community care grant. |
May 2022 |
Not upheld |
| Family reunion |
C, a representative from a charity asked the SPSO to review the council's decision regarding their client (A)'s crisis grant application. |
April 2022 |
Upheld |
| Change of circumstances within 28 days |
C asked for an independent review of the council's decision. |
April 2022 |
Upheld |
| Exceptional circumstances for crisis grants |
C requested an independent review of the council's decision on their crisis grant application. |
April 2022 |
Not upheld |
| Meeting the need |
C asked for an independent review of the council's decision. |
April 2022 |
Upheld |