Easter closure 

Our office will be closed Friday 3 April to Monday 6 April for the Easter break. 

You can still request a review via our online form but this will not be processed until we reopen on Tuesday.

Case summaries

Subject Month / Year Outcome
Resident within the local authority area C applied for money for food and utilities because they had incurred costs travelling to another local authority area to support a seriously ill family member. October 2025 Upheld
Ongoing need C applied for money for food and utilities because their Universal Credit had been sanctioned for the last two months. October 2025 Upheld
Reconsideration (applicant request) C applied for a Crisis Grant for living costs, stating that they had no income. September 2025 Not upheld
High most compelling priority rating C applied for a Community Care Grant to help set up their tenancy after experiencing homelessness, having recently arrived in the UK as a refugee. September 2025 Upheld
Low income C applied for a Crisis Grant for support with living costs after facing additional expenses related to visiting a friend in hospital and being involved in a car accident. September 2025 Not upheld
Resident within the local authority area C applied for funds to dissemble furniture, disconnect their cooker and pack boxes ready for them relocating to London. August 2025 Not upheld
Low income assessment - 2025 guidance C applied for money to pay for living costs. August 2025 Upheld
Resident within the local authority area C applied for money for food. August 2025 Not upheld
Crisis grant calculations – 2025 guidance C applied for support with food, travel, and energy debts, explaining that a recent relationship breakdown had made budgeting difficult. August 2025 Upheld
Insufficient enquiries made C applied for a community care grant to set up their new tenancy. July 2025 Upheld