| Failure to take into account health conditions |
C had applied to the council for a community care grant for a number of household items including flooring and white goods. |
January 2021 |
Upheld |
| Self-Isolation Support Grant |
C asked us to review the council's decision to refuse their application for a self-isolation support grant. |
December 2020 |
Upheld |
| Self-Isolation Support Grant |
C asked for an independent review of the council’s decision. They had applied for a self-isolation support (SIS) grant as they worked as a taxi driver and one of their passengers had tested positive for COVID-19. |
December 2020 |
Upheld |
| Self-Isolation Support Grant |
C asked for an independent review of the council’s decision. |
November 2020 |
Upheld |
| Self-Isolation Support Grant |
C applied for a Self-Isolation Support Grant via the Scottish Welfare Fund at their local council. |
November 2020 |
Upheld |
| Self-Isolation Support Grant |
C asked for an independent review of the council’s decision. |
November 2020 |
Upheld |
| Self-Isolation Support Grant |
C applied for a Self-Isolation Support Grant via the Scottish Welfare Fund at their local council. |
November 2020 |
Not upheld |
| Self-Isolation Support Grant |
C applied for a Self-Isolation Support Grant via the Scottish Welfare Fund at their local council. |
November 2020 |
Upheld |
| Priority assessments not taking into account circumstances |
C asked the SPSO to review the council's decision to refuse their community care grant application for a single bed, single bedding pack and chest of drawers. |
October 2020 |
Upheld |
| Priority assessments not taking into account circumstances |
C, an advice worker, asked for an independent review of the council's decision on behalf of their client (A). |
October 2020 |
Upheld |