In 2023-24 we received:
- 886* review applications
- 293 community care grants
- 591 crisis grants
We handed:
- 855* review applications
- 263 community care grants
- 590 crisis grants
Other key figures
- 1,352 enquiries handled - 74% were people contacting us in error when trying to contact their local council
- 681 review requests progressed to a decision being made
- 52.1% of community care grants upheld
- 15.8% of crisis grants upheld
Detailed information about the enquiries and reviews we handled over the course of the year is provided below:
- 2023-24 Scottish Welfare Fund outcome breakdown (Excel, 20KB)
- 2023-24 Scottish Welfare Fund outcome breakdown (PDF, 80KB)
- 2023-24 Scottish Welfare Fund findings breakdown (Excel, 22KB)
- 2023-24 Scottish Welfare Fund findings breakdown (PDF, 81KB)
*Two grant types were unclear and did not progress to review