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Scottish Welfare Fund Independent Review

0800 014 7299

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Your feedback is important to us!

We are looking to gather feedback on our new Scottish Welfare Fund decision letter via this survey: https://forms.office.com/e/8AY7szX5Qp 

Information centre

Find out more about how we share learning from our findings, our performance, guidance and support that we offer to advisers and organisations, and corporate information.

Case summaries

We publish summaries of sample cases in a searchable directory to share learning from our findings.

Support and Intervention Policy

This policy formalises the mechanisms we use to offer support to organisations and take intervention when required. 

Statistics and reports

Annual statics and our performance reports are available here

Spotlight report on the Impact of the Scottish Welfare Fund High Most Compelling priority rating

Information for advisers

Additional information for advisers helping applicants with their council or review application

Engagement events

Read materials from past engagement events we hosted to share  best practice 

Downloads

All SWF leaflets are available for download

About us

The Scottish Welfare Fund independent review service is one of the Scottish Public Services Ombudsman's functions. Find out more about our legislation and corporate information


About the SWF service

  • How we look at reviews
  • Ask us for an independent review

 

Updated: May 22, 2025

For Advisors

  • Case summaries
  • Information for advisers
  • Statistics and reports
  • Engagement events

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  • How we look at reviews
  • Ask us for an independent review
  • Contact us
  • About our service
  • Questions and answers
  • Downloads

Site menu

  • How we look at reviews
  • Ask us for an independent review
  • Contact us
  • About our service
  • Questions and answers
  • Downloads

For Advisors

  • Case summaries
  • Information for advisers
  • Statistics and reports
  • Engagement events

Scottish Public Services Ombudsman

The Scottish Welfare Fund Independent Review is a role undertaken by the Scottish Public Services Ombudsman (SPSO).

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