| Ongoing feature of expenditure |
C requested an independent review of the council's decision on their crisis grant application. |
November 2021 |
Upheld |
| Self-Isolation Support Grant |
C applied for a Self-Isolation Support Grant via the Scottish Welfare Fund administered by their local council. |
October 2021 |
Upheld |
| Self-Isolation Support Grant |
C asked for an independent review of the council's decision. |
October 2021 |
Upheld |
| Decision making with limited information |
C asked for an independent review of the council’s decision. |
September 2021 |
Upheld |
| Decision making with limited information |
C, who works for a support and advice service, requested an independent review on behalf of their client (A). |
September 2021 |
Upheld |
| Priority assessments not taking into account circumstances |
C applied to us for an independent review of a community care grant application. |
August 2021 |
Upheld |
| Priority assessments not taking into account circumstances |
C asked for an independent review of the council's decision. |
August 2021 |
Upheld |
| Self-Isolation Support Grant |
C applied for a self-isolation support grant via the Scottish Welfare Fund administered by their local council. |
July 2021 |
Upheld |
| Self-Isolation Support Grant |
C asked for an independent review of the council's decision. |
July 2021 |
Upheld |
| Meeting the need |
C, a charity worker, had applied on A’s behalf to the council for a crisis grant in order to obtain food, gas and electricity for A’s family while they were waiting on their Universal Credit (UC) coming into payment. |
June 2021 |
Upheld |