| High most compelling priority rating |
C, who works for a support organisation, requested an independent review on behalf of their client (A). |
March 2026 |
Upheld |
| Meeting the need |
C applied for a community care grant to replace their broken integrated fridge freezer. |
March 2026 |
Upheld |
| Evidence gathering |
C applied for a community care grant on behalf of their parents, who had multiple significant health conditions including mobility difficulties, incontinence, partial sight, epilepsy and a brain tumour. |
March 2026 |
Upheld |
| Entitlement to SWF for people from abroad |
C applied for a crisis grant for food and utilities after their Universal Credit was stopped and they had no funds. |
March 2026 |
Upheld |
| Consideration of children’s rights |
C applied for a community care grant for flooring for their home. |
March 2026 |
Upheld |
| Dignity and respect |
C applied for a community care grant for removal costs after moving to a tenancy better suited to their mobility needs and their child’s autism. |
March 2026 |
Upheld |
| Savings and capital |
C applied for a community care grant to replace soft furnishings in their home. |
February 2026 |
Not upheld |
| Low income assessment - 2025 guidance |
C applied for a crisis grant for support with food and essential items after their employment ended and their Universal Credit (UC) payment was reduced to zero. |
February 2026 |
Upheld |
| Exceptional pressure qualifying criterion |
C applied for a community care grant for a number of items for their tenancy. |
February 2026 |
Upheld |
| Calculation of award |
C applied for a crisis grant to help with food costs. |
February 2026 |
Upheld |