In 2022—23, we received and handled the highest number of crisis grant and community care grant reviews since the service was launched in 2016. Community care grant reviews increased by 32.9% and crisis grants by 8.1%. It is likely that these increases are linked to cost of living pressures. Self-isolation support grant reviews decreased by 59.2% compared with the previous year, with the scheme closing in January 2023.
In 2022-23 we received:
- 1,304* review applications
- 283 community care grants
- 800 crisis grants
- 220 self-isolation support grants
We handled:
- 1,409* review applications
- 290 community care grants
- 805 crisis grants
- 313 self-isolation support grant
Other key figures
- 1,546 enquiries handled - over 75% were people contacting us in error when trying to contact their local council
- 1,142 review requests progressed to a decision being made
- 47.7% of community care grants upheld
- 21% of crisis grants upheld
- 42.3% of self isolation support grants upheld
Detailed information about the enquiries and reviews we handled over the course of the year is provided below:
- 2022-23 Scottish Welfare Fund outcome breakdown (Excel, 23KB)
- 2022-23 Scottish Welfare Fund outcome breakdown (PDF, 113KB)
- 2022-23 Scottish Welfare Fund findings breakdown (Excel, 23KB)
- 2022-23 Scottish Welfare Fund findings breakdown (PDF, 219KB)
*1 grant type was unclear and did not progress to review due to insufficient information