Festive opening hours

We will close for the public holidays on Tuesday 24 December 2024 at 2.30pm, and remain closed for the public holidays between Christmas and New Year. 

However, we will open on 27, 30, and 31 December 2024 between 10am – 12pm and 2pm – 4pm. During these times, we will prioritise reviews of crisis grant applications. If you wish to request a review of a community care grant application, you can do so online. Alternatively, you can call us on 3 January 2025, and we will assist you over the phone.

Our normal service will resume on 3 January 2025 at 10am.

2018-19 Annual Report

Our annual report 2018-19 was laid before parliament on 30th October 2019.

The report highlights that we:

  • helped 1,567 people and handled 800 reviews
  • signposted 762 people to other sources of assistance
  • exceeded our three performance targets.

Read the annual report in full here: 2018-19 SPSO Annual Report (PDF, 2.25MB)

Updated: January 26, 2024