| Definition of an emergency |
Mr C asked the SPSO to review the council's decision to refuse him a crisis grant |
September 2018 |
Upheld |
| Change of circumstances within 28 days |
Mr C applied for a crisis grant as he had no funds for gas or electricity after repaying money to an illegal money lender towards debts he owed |
September 2018 |
Upheld |
| Definition of an emergency |
Mr C applied for a crisis grant as he was having deductions from his Universal Credit (UC) and also incurred a bank charge |
September 2018 |
Upheld |
| Low income |
Ms C applied for a crisis grant after both she and her partner lost their jobs unexpectedly |
September 2018 |
Upheld |
| Definition of an emergency |
Mr C applied for a crisis grant as he had received his Personal Independence Payment (PIP) but had spent this |
August 2018 |
Upheld |
| Common medical conditions with respect to priority |
Ms C applied for a community care grant for a number of household items |
August 2018 |
Upheld |
| Meeting the need |
Miss C applied to the fund as she had experienced an infestation of bed bugs which had meant she had to remove a number of household items |
August 2018 |
Upheld |
| Change of circumstances within 28 days |
Ms C applied for a crisis grant as she had recently been made homeless and was sleeping rough |
August 2018 |
Upheld |
| Entitlement to SWF for people from abroad |
Mr A, who is a European Economic Area (EAA) national, applied for a crisis grant as he had stopped working due to illness |
August 2018 |
Upheld |
| Meeting the need |
Mr A applied for a crisis grant as he was waiting on a Tax Credits appeal |
August 2018 |
Not upheld |