| Meeting the need |
Ms C, a social worker, requested an independent review on behalf of her client (Mr A). |
April 2020 |
Upheld |
| Meeting the need |
Ms C asked for an independent review of the council’s decision. |
April 2020 |
Upheld |
| Where we have asked the council to reconsider the application |
Ms C applied for a community care grant for a number of household items. |
March 2020 |
Upheld |
| Where we have asked the council to reconsider the application |
Mr C applied for a crisis grant as he had received earnings which impacted on the amount of Universal Credit (UC) he received. |
March 2020 |
Upheld |
| Decision making with limited information |
Mr C applied for a community care grant for a number of household items. |
February 2020 |
Upheld |
| Decision making with limited information |
Ms C asked for an independent review of the council’s decision. |
February 2020 |
Upheld |
| Overarching principle being used as the reason for decline |
Mr C asked for an independent review of the council's decision |
January 2020 |
Upheld |
| Definition of an emergency |
Ms C asked for an independent review of the council's decision. |
January 2020 |
Upheld |
| Entitlement to SWF for people from abroad |
Ms C applied for a crisis grant for assistance with living costs. |
December 2019 |
Upheld |
| Entitlement to SWF for people from abroad |
Ms C asked for an independent review of the council’s decision. |
December 2019 |
Upheld |