Bank holiday closure

Our office will be closed Monday 4 May for the Early May bank holiday.

You can still request a review via our online form but this will not be processed until we reopen on Tuesday.

Case summaries

Subject Month / Year Outcome
Exceptional pressure qualifying criterion C applied to their local council for a community care grant as they had secured a tenancy after fleeing domestic abuse and needed a number of household items. May 2022 Upheld
Exceptional pressure qualifying criterion C asked for an independent review of the council's decision on their application for a community care grant. May 2022 Not upheld
Meeting the need C asked for an independent review of the council's decision. April 2022 Upheld
Exceptional circumstances for crisis grants C asked for an independent review of the council's decision. April 2022 Not upheld
Family reunion C, a representative from a charity asked the SPSO to review the council's decision regarding their client (A)'s crisis grant application. April 2022 Upheld
Change of circumstances within 28 days C asked for an independent review of the council's decision. April 2022 Upheld
Exceptional circumstances for crisis grants C requested an independent review of the council's decision on their crisis grant application. April 2022 Not upheld
Exceptional pressure qualifying criterion C requested an independent review of the council's decision on their community care grant application. March 2022 Upheld
Meeting the need C asked for an independent review of the council's decision. March 2022 Not upheld
Decision making with limited information C asked for an independent review of the council’s decision. February 2022 Upheld