Bank holiday closure

Our office will be closed Monday 4 May for the Early May bank holiday.

You can still request a review via our online form but this will not be processed until we reopen on Tuesday.

2016-17 Annual Report

We launched our first annual report on 29 June 2017.

The report highlights that we:

helped 1,078 people and handled 437 reviews
improved the accessibility of the scheme by ensuring people could apply for a review by phone
exceeded our performance targets.

Read the annual report in full here: 2016-17 SWF Annual Report (PDF 457KB).